How to Get a Street Light Fixed in the Carolinas

#Note whether the malfunctioning light is at your home, along a street, or at a business.


[If your street light is not burning brightly, report it right away]
# Note the nearest physical street address of the light or lights.
# Note whether the light is never on, cycles on and off, or is damaged in some way.
# Temporarily identify the pole with tape or ribbon.
# Be ready to provide specific directions from main road or intersection to the light pole in question.
# Go to the website for Duke Energy, as seen in external links.
# Look for the Residential Customers section at upper left. Choose your state and click GO.
# Look for Request Service and click on Report an Outage
# Scroll down and click on Request Lighting Repair
# Fill in the form with the information you have gathered above as well as your name and address and other vitals.
# Click send.

Tips

* A quick link is provided below which will take you directly to the correct page for the reporting of street light outages.
* Under normal circumstances, you can expect the light to be repaired fairly quickly once you report it.
* If you live in a different area of the country or world, check the website of your power company. The procedure may be quite similar to that listed here.